Refund and Returns Policy

Effective Date: [10-11-2024]

At AyNik Fashion & Customisation, we strive to provide you with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Eligibility for Returns & Refunds

• Products must be returned within [Insert Number of Days, e.g., 7–14 days] from the date of delivery.

• Items must be unused, unwashed, and in their original packaging with all tags intact.

• Customized or personalized items are not eligible for returns or refunds unless they arrive damaged or defective.

• Sale or clearance items are final sale and cannot be returned or refunded.

2. Return Process

• To initiate a return, please contact us at aynikfashion@gmail.com with your order details and reason for return.

• Once your return request is approved, you will receive instructions on how to send the item back to us.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service to ensure your return reaches us safely.

3. Refund Process

• Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.

• Approved refunds will be processed within [Insert Processing Time, e.g., 7–10 business days] and credited back to your original payment method.

• Shipping charges (if applicable) are non-refundable.

4. Exchanges

• We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at aynikfashion@gmail.com.

• Exchanges are subject to product availability.

5. Damaged or Defective Items

• If you receive a damaged or defective item, please notify us within [Insert Number of Days, e.g., 48 hours] of delivery.

• Provide clear photos of the damaged product and packaging to support your claim.

• We will offer a replacement or a full refund based on the situation.

6. Cancellations

• Orders can be canceled within [Insert Cancellation Window, e.g., 24 hours] of placing the order.

• Once an order has been shipped, it cannot be canceled.

7. Non-Returnable Items

• Customized or personalized products

• Items purchased on sale or promotional discounts

• Intimate apparel and accessories for hygiene reasons

8. Contact Us

For any questions or concerns regarding our refund and return policy, please reach out to us at aynikfashion@gmail.com .

We appreciate your trust in AyNik Fashion & Customisation and are committed to making your shopping experience seamless and enjoyable!